Hi,
When you used "top", which Turbomole executable was running at the moment? And what signal did you use to kill it? (9 should do it, if the default 15 does not help). I've never seen a TM executable to hang so badly that kill did not work.
By the way, was the "actual -r" part really included in your command line or is that a typo? (actual -r is a separate command that should be executed in a TM job directory, not used as a jobex switch).
Regards,
Antti